Title: SR OPERATIONS RISK ANALYST GTM - Klik Technologies
Location: NEW YORK-VALLEY COTTAGE
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At Union Bank, our people are our greatest asset. We are one of the largest banks in California with a longstanding reputation for professional training and career development. In addition to investing in our employees, Union Bank has established a generous community reinvestment program that works to uplift communities and watch them grow. We invest in a diverse workforce as our employees come from many different backgrounds, bringing with them different experiences and perspectives.
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Headquartered in San Francisco, UnionBanCal Corporation is a financial holding company with assets of $89.7 billion at December 31, 2011. Its primary subsidiary, Union Bank, N.A., is a full-service commercial bank providing an array of financial services to individuals, small businesses, middle-market companies, and major corporations. The bank operated 414 branches in California, Washington, Oregon, Texas and New York, as well as two international offices, on December 31, 2011. UnionBanCal Corporation is a wholly-owned subsidiary of The Bank of Tokyo-Mitsubishi UFJ, Ltd., which is a subsidiary of Mitsubishi UFJ Financial Group, Inc. Union Bank is a proud member of the Mitsubishi UFJ Financial Group (MUFG, NYSE:MTU), one of the world's largest financial organizations. Visitwww.unionbank.comfor more information.
Job Summary:
The Sr. Operations Analyst supports the Business Unit Risk Manger in the identification, assessment and monitoring of key business operational risks related to the Bank's Operational Risk Management Framework. This includes both business specific risks and enterprise wide "Module" risks. These Modules include but are not limited to: Vendor Management, Information Security, Human Resources, Fraud, Project, Data, Model, Product, etc. This includes assessing control design, testing and monitoring of control effectiveness through the performance of quality assurance procedures. In all cases, ensuring compliance with Bank Policy and Operational Risk Guidelines is an important responsibility of the position. Compliance with policies and procedures is accomplished through a robust collaboration with GTM processing support areas. In addition, the broad responsibilities of this position also involve regular communication with Senior and Executive Level Managers, Legal, Corporate Compliance, Vendor Risk Administration, Contracts Management, Strategic Sourcing, Information Security, etc.
Major Responsibilities (55%):
* Provide the Module subject matter experts with the business unit perspective for risk identification and risk assessments, including emerging risk, as needed.
* Provide the tools and resources to support GTM in identifying and managing Module related risk and in fulfilling due diligence/research requirements, as necessary.
* Identify risk trends and/or symptoms of process control breakdowns. Develop customized testing procedures to assess identified control breakdowns. Perform independent quality assurance procedures to assess control design and effectiveness. Assess results of testing performed, document results in the system of record, coordinate remediation activities and monitor progress.
* Provide assistance, to ensure all Module related risk management roles and responsibilities in GTM are consistently performed across the organization.
* Establish and maintain a positive and productive working relationship with all Module Owners and Support Groups.
* Must have the ability to balance all Module related activities while providing support with other operational risk management deliverables assigned by management.
Subject Matter Expert ( 25%):
* Keep current on changes in federal and state banking laws and regulations, internal and external industry trends and changes, as well as, the Bank's Policies and Procedures.
* Provide leadership and become a knowledgeable and credible expert in the area of operational risk management, to include all Modules and back office support functions.
* Partner with GTM, Module subject matter experts and back office support groups, coordinating communications and acting as a liaison within the business units.
* Identify training needs associated with changes in the organization and control deficiencies as identified through the quality assurance work.
* Participate in the ad hoc or special project meetings as requested by the BURM.
Risk Management (20%):
* Ensure that senior and/or executive management are apprised of any situations that may expose the Bank to a significant level of risk.
* Support the BURM, as requested, with accurate and timely reporting of any significant and emerging risk from the business unit review.
* Ensure that senior and/or executive management (as appropriate) formally make a determination to accept the risk using the Bank's Policy Variance process.
A minimum 7 years of broad-ranging work experience in operations management, internal or external audit or other risk management functions is required. An understanding of the array of products offered by a commercial bank and the requirements that meet customer needs is especially valuable.
Demonstrated superior communication skills are required since this individual will communicate directly with many levels of Management including Executive Management.
Strong interpersonal skills and communication (spoken and written) are required for this position. The duties of this job require interaction with other associates in a broad range of disciplines and several levels of Management, up to Executive Management. Must have the understanding of his / her area and the confidence to encourage personnel at all levels to take the actions needed to ensure the Bank's risk management program performs at a highly satisfactory level.
College degree or equivalent experience.
Excellent communication (verbal and written).
Leadership / management experience.
Strong reasoning, interpersonal, analytical and organizational skills.
Experience with a variety of reporting tools a plus (e.g. Business Objects, etc.).
Must be flexible and able to balance several priorities at once.
Union Bank is committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. EOE. M/F/D/V
